Product Notes

 

Daylight Tubular Product is Supplied and Installed by Tube Product Manufacturer. Tube Product Manufacturer is responsible for all Product, Installation, Warranty, and Service of Tube Related issues. Solar Luminance is not responsible for any errors and/or omissions related the tube related issues that may arise. Solar Luminance will assist in sourcing a local and/or regional Daylight Tubular Product Supplier and Installer, to assist with Roof and Ceiling inspection and Tube supply and Installation. Solar Luminance is not responsible for the Tube Installers quality of work or service.

 

All Secondary Electrical must be performed by a Licensed and/or certified Electrician and/or General Contractor. Solar Luminance is not responsible for the Installation of the fixture. Solar Luminance is not responsible for any errors and/or omissions, damaged and or fault or injury caused by the general contractor and/or installer.

 

Shipping and Payments

 

Shipping and/or Freight is the responsibility of the purchaser. Solar Luminance will supply a quote based on the fixture size, weight, crating method and delivery location, prior to commencement of fabrication and production. All Finishes and Semi-Custom Modifications must be Signed and Approved via the Solar Luminance Client Approval Drawings, in order for your Custom Daylight Light Fixture to begin Fabrication and Production. Any and all Price adjustments and shipping and/or freight must be paid in full prior to shipment of product.

 

Semi-Custom Product Shipment Lead Time is estimated at 6-10 Weeks, to begin upon receipt of all of the following:

• Receipt of full payment

• Receipt of signed & approved Client Approval Drawings

• Receipt and Confirmation of Approved Finish and Materials

• And Verification and Approval of All Price adjustments for Custom Modifications and Shipping and/or Freight Cost

 

 

Return Policy

 

Product must be inspected upon arrival and receipt of product, at the designated delivery location. Any damage must be reported to Solar Luminance in a written statement of reported damage, by email (Sales@SolarLuminance.com), along with dated and time stamped photo documentation of reported damage. Report of product damage must emailed within 24 hours of receipt of product. Solar Luminance will work with Purchaser and/or Purchasers Agents, to replace and/or fix any damaged and/or missing parts in a timely manner. If damage occurs and/or is reported beyond the 24 hour reporting period Solar Luminance maintains no liability and/or responsibility for the product and/or its condition. Solar Luminance does take pride in our work, craftsmanship, and product, so we do promise